Terms of service

OVERVIEW

This website is operated by ZOEFULL LTD, a limited liability company trading as Zoefull under registration number HE417404, with offices at Athalassis 148, Floor 4, Strovolos, 2024, Nicosia, Cyprus, which publishes the website accessible at http://www.zoefull.com (hereinafter referred to as the "website” or the “site”). Throughout the site, the terms “we”, “us” and “our” refer to Zoefull. Zoefull offers this website, including all information, tools, and services available from this site to you, the user, or the Purchaser, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Zoefull is a wellness company selling food supplements (hereinafter referred to as the  “Product/s”).

SECTION 1 - FORMATION OF AGREEMENT 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users or visitors of the site, including without limitation simple website access and/or navigation and/or consultation of the various pages of the website, users who are browsers, vendors, customers, merchants, and/ or contributors of content and by accessing or using any part of the site and our Services you acknowledge that you have read these Terms and you have accepted them without restriction or reservation of any kind and that you will be bound by the terms of this Agreement. Given the electronic nature of this Agreement made between you and us, this acceptance is not in any way subject to a handwritten signature by you.

We make every effort to provide high-quality services but cannot guarantee there will be no interruptions or errors. The use of this site is your sole responsibility.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. 

WE PUBLISH THE  WEBSITE "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF OUR SITE, THE ACCURACY OF THE INFORMATION OR THE PRODUCTS OR SERVICES REFERRED TO ON THE WEBSITE (INSOFAR AS SUCH WARRANTIES MAY BE EXCLUDED UNDER ANY RELEVANT LAW) AND WE SHALL NOT BE LIABLE FOR ANY LOSSES OR DAMAGES THAT MAY RESULT FROM USE OF THE WEBSITE AS A CONSEQUENCE OF ANY INACCURACIES IN, OR ANY OMISSIONS FROM, THE INFORMATION WHICH IT MAY CONTAIN.

The information contained in the website is not an invitation to invest in the shares or any other products or services or otherwise deal in these or enter into a contract with us or any other company. The information provided should not be relied upon in connection with any investment decision.

You are not required to register your details with us in order to browse the vast majority of our website. If you visit an area or page which requires a login you will be given information on how to register and access content unless this is restricted content. Before registering your details please ensure you have read all legal documentation available on the site regarding data protection and policies.

Any registration details should be per user and not shared with multiple users or parties.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell the products and services to you.

SECTION 2 - ONLINE STORE TERMS 

By using our site, you represent and agree that you are at least 18 years of age or older and you are fully capable and competent to enter into the terms, conditions, representations and warranties set forth in this Agreement; otherwise, please exit the site. The site is not intended or designed to attract users under the age of 18. We do not collect personal information from any person we know to be under the age of 18. If you are under the age of 18, you are not permitted to disclose or send to us any personal information.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

All products must be used in accordance with the instructions, precautions, and guidelines they have. It is your responsibility to make sure that the product does not contain anything you are allergic to or interfere with any medication/other supplements you might be taking or your health condition. For any queries you should contact us at joycenter@zoefull.com

A breach or violation of any of the Terms will result in an immediate termination of the Services.

SECTION 3 - NOT MEDICAL OR TELEMEDICINE SERVICES OR HEALTHCARE ADVICE 

Our products are not intended to treat, cure, or prevent any disease, nor is the information supplied on this site or other promotional material intended to replace the individual advice available from your own doctor or replace the relationship with your doctor or other health care provider. You should always seek the advice of your doctor before starting, stopping, or modifying any physician-prescribed treatments or medications including food supplements. 

We do NOT provide or sell medicinal products nor do our products constitute the replacement of any medicinal products.

Our consultations and reports available on the site may recommend a personalised food supplements, mix of vitamins and supplements as part of our products and services, as well as dietary and lifestyle advice. If you have a recurring or previously diagnosed health condition that concerns you, or are taking prescription medication, upon purchase of our products you agree to seek medical advice from your doctor before taking our products and/or making dietary and lifestyle changes. If you experience an adverse reaction, stop taking our products and seek medical advice immediately. Please notify us of any such adverse reaction to enable us to conduct our investigation and ask the manufacturer to improve the product.

The products and claims made about specific products on or through the site have not been evaluated by the United States Food and Drug Administration or by any of the UK or European medical or food safety authorities, and are not approved to diagnose, treat, cure or prevent disease. 

The site is not intended to provide diagnosis, treatment or medical advice. Products, services, information and other content provided on the site and linked websites, are provided for informational purposes only. Please consult with your doctor or a physician or other healthcare professional regarding any medical or health related diagnosis or treatment options. 

Certain characteristics  of the products such as weights, measures and similar descriptions are approximate and are provided for convenience purposes only.

Information provided on the site and linked websites, including information relating to medical and health conditions, treatments and products may be provided in summary form. Information on the site including any product label or packaging should not be considered as a substitute for advice from a healthcare professional. 

The site and linked websites do not recommend self-management of health issues. 

You also understand and accept that the service provided by us is not a telemedicine service and any consultations or recommendations provided within the framework of the services are purely advisory in nature and are not carried out by medical specialists.

Information on the site is not comprehensive and does not cover diseases, ailments, physical conditions or their treatment. Contact your doctor or healthcare professional promptly should you have any health-related questions. Never disregard or delay medical advice based upon information you may have read on the site or due to the consumption of any of our Products or Services.

Individuals are different and may react differently to different products and you should not use the information or services on the site or otherwise received from us to diagnose or treat any health issues or for prescription of any medication or other treatment. You should always consult with your doctor or healthcare professional and read information provided by the product manufacturer and any product label or packaging, prior to using any medication, nutritional, herbal or homeopathic product or before beginning any exercise or diet program or starting any treatment for a health issue. 

You should consult your doctor or a physician about interactions between medications you are taking and nutritional supplements as well as about risk of any allergies or any other impacts our products or services may have on your health. 

Comments made in any forums by employees or site users are strictly their own personal views made in their own personal capacity and are not claims made by us nor do they represent our positions or views. 

Always check the product label or packaging prior to using any product. If there are discrepancies, you should follow the information provided on the product label or packaging. You should contact us directly for clarification as to product labelling and packaging details and recommendations.

SECTION 4 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 5- ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION AND COMMUNICATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

You agree and acknowledge that the use of the site, the electronic transmission of information via the internet, emails or other electronic means cannot be guaranteed to be secure or error free and such information could be intercepted, corrupted, lost, destroyed, arrived late or incomplete or otherwise be adversely affected or unsafe to use. Accordingly, we shall not have or incur any liability toward you arising out of or in connection with the use of the site and electronic communication of any information. 

SECTION 6 - MODIFICATIONS TO THE SERVICE AND PRODUCTS PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

We reserve the right to change the product prices at any point prior to the finalization of each sale and our prices may vary from time to time. 

SECTION 7 - PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website. These products or services may have limited quantities and are NOT subject to return or exchange. For our Return Policy please visit Section 8.

We have made every effort to display our products, colors and images as accurately as possible. We cannot guarantee that your computer monitor's display of any color will be accurate. Given the method of presentation of products on the Internet, it is possible that the impression you may have of the photographic representation of the products does not correspond exactly to the product itself.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

We do not guarantee availability of any product. 

Any product purchased from us is meant for personal use and it may not be subject to resale. Failure to do so will result in immediate termination of your account and reporting you to the relevant authorities.

 

SECTION 8 – EXCHANGE, REFUND & RETURN POLICY  

Due to the nature of our products, all sales are final and cannot be returned, refunded or exchanged for other products. A returned supplement cannot be re-sold to another customer for health and safety reasons.

Shipping charges are non-refundable.

If you change your mind and wish to cancel your order before it is processed and shipped, please contact us at joycenter@zoefull.com with your request and order number. However, if your order has already been processed, it cannot be canceled or modified.

There are no cooling off periods between us and the Purchaser. All sales are final and can be canceled at our discretion if such a request is made by the Purchaser. Unless expressly specified, payments made to us are non-refundable. 

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item or quantity.

Exchanges and refunds are only permitted in the event of a mistake on our part. If the products we ship to you are incorrect or less than you ordered or damaged, we will rectify the order and / or number of products with no additional cost or shipping charges.

If there are issues with your order, we shall have no liability to you unless you notify us by e-mail within 7 days of the delivery of the products in question. 

Once you notify us, our obligation is to make good any shortage or non-delivery to replace any products that are damaged or defective to arrange for provisions of new services, or to refund to you the amount paid by you for the products at our discretion. Shipping costs are non-refundable. 

Refunds

We will notify you once we’ve received and inspected your request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Shipping charges are non-refundable.
If more than 15 business days have passed since we’ve approved your return, please contact us at joycenter@zoefull.com.

Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the product or services in question under the clause above.

SECTION 9 – PRICES OF PRODUCTS

The prices applicable are those mentioned on the website at the time of ordering.

Prices are mentioned in USD and are understood to include all taxes.

We hereby inform you that the cost of delivery shall be invoiced in addition to the price of the products, and that to this end they shall be mentioned specifically on the order summary and the order confirmation e-mail and added to the total price of the order.

The final price the Customer pays is displayed upon checkout and reflects all charges and applicable fees.   

Furthermore, we hereby inform you and you acknowledge that you have been informed that the prices mentioned on the website do not in any case include possible customs taxes and/or duties which you may be liable for at the time of delivery and of which you will be the sole debtor.

At any time and without notice, we reserve the right to modify the prices displayed on our site. These modifications shall not, nonetheless, have an effect on orders we have accepted before these modifications come into force.

We reserve the right at any time to modify or discontinue the Product(s) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of any Product(s).

SECTION 10 – DELIVERY AND COMPLIANCE WITH LOCAL AND INTERNATIONAL LAWS

You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase products or services from our site. 

The importation or exportation of certain of our products to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the product you purchase.

All purchases from this site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

Delivery may be subject to local import taxes, which is your responsibility. Refusal to pay import duties and customs taxes may result in the destruction or return of the product by the country of the recipient. In this case you will be liable to receive the products and pay additional fees as stated below.

If you do not accept the delivered product or service and do not provide us with alternative delivery instructions (including the means and date of delivery) or fail to collect the product, we will contact you to get further instructions. We reserve the right to charge you the costs of service cancellation, storage and all other additional delivery costs. If, despite our reasonable effort, we cannot reach you or change the conditions of product or service delivery, we can terminate the agreement, keep the product and charge you for any additional costs associated with delivery attempts. 

If you enter incorrect details on your account, we will have no liability to you if your services or products are not delivered to you. We reserve the right to charge you the costs of service cancellation, storage and all other additional delivery costs. 

We may end the agreement for a product or service at any time by writing to you if: (a) you do not make any payment to us when it is due and you still do not make payment within 7 working days of us reminding you that payment is due; (b) you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the services or products, including but not limited to delivery address or card details as required (c) you do not, within a reasonable time, allow us to deliver the services or products to you. If we end the contract in such situations, we will refund any money you have paid in advance for products we have not provided but we may deduct reasonable compensation for the net costs we will incur as a result of your breaking the contract. E. We will not assume responsibility nor liability for damaged products or delivery delays/problems when provided by third party organizations. Our products will not be refunded or exchanged if purchased through or provided by third party organizations, retailers, wholesalers or resellers. You should carefully review the terms and conditions and privacy policies of all off-site pages and other sites that you visit and/or order from.

SECTION 11 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 12 - ACCEPTANCE OF THE OFFER AND PRODUCT ORDER

Ordering a Product

By browsing the website, you have the possibility of reading freely about the various products offered for sale on the day the website is visited.

In order to order one or more of these products, you may click on the purchase icon of your choosing provided for this purpose in the product description pages.

You are able, at any time during the order process, until actual payment thereof under the terms provided herein below (paying the product), to return to this order to complete, modify or cancel it.

Once the product selection is complete, you will be invited by a new web page to communicate your contact details by accurately giving information on the form provided.

In particular, you will provide an address at which delivery can be made during working hours from Monday to Saturday as well as your personal data such as your full name and e-mail address.

Once the form has been fully completed, an order summary listing all the information relating to this order, in particular the nature, quantity, and price of products, the total amount (including transport costs) of the order, your contact details, the delivery address, and billing address will appear on the screen.

After having read the statement of your order, you will be invited:

• To click on “Checkout” to proceed to payment of your order;
• Or to click on “Edit" to modify the order and/or information about your personal contact details;
• By clicking on “Checkout” during the order process, you must compulsorily first read these Terms of Service then tick a square opposite the message “I have read and accept the Terms of Service”.
• You warrant that you are fully authorized to use the bank card provided for the payment of your Order and that this bank card has access to sufficient funds to cover all costs arising from the use of our services.
• By clicking on “Check Out" during the Order process, and after having confirmed in your “Shopping Bag" the content of the Order and, where applicable, having modified it, you declare that it fully and without reservation accepts all of these Terms of Service.  
• After having confirmed the content of your Order, you will confirm it finally through payment.

The Order will only be final upon payment of the corresponding price and when the funds will be credited to our account.

No cooling off period will be applicable to a sale contract between the Purchaser and Zoefull.

We will automatically confirm the order of each Purchaser and its dispatch by e-mail.

The price inclusive of all taxes for each product is mentioned on the corresponding product sheet. 

The order dispatch charges will be mentioned to you before the final confirmation of the order.

Nonetheless, in accordance with clause 8 above, you formally acknowledge that you have been informed by us that the prices mentioned on the Website do not in any case include possible customs taxes and/or duties which you may be liable for at the time of delivery (and particularly in the case of delivery outside Cyprus and the European Union) and for which you remain the sole debtor.

Once these Terms of Service have been accepted and the order confirmed, a web page, especially for the payment of the order, will open. 

You must then make payment of your order.

The data registered by us constitute proof of all the transactions made by us and you.

 

Paying for a Product

Payment of the order is carried out on the Internet and must be concomitant to the order, following the instructions given to this end during the process of confirming the order.

To make the payment owed, you will be invited either to provide a bank card number, the date of expiration of this card accompanied, where necessary, and the security code or make the payment directly from your account.

Your bank details will be asked for each order insofar as only the bank chosen by us for the execution of these financial transactions remains in possession of the confidential information.

To this end, you guarantee us that you have the authorization that is possibly necessary to use the method of payment chosen when the order is confirmed. If the bank refuses, the order will be automatically canceled and you will be informed thereof on the site and/ or by e-mail.

To optimize the security and authentication of the electronic payment made by you, we have set up the “3d secure” protection system for each payment made on the website.

You will be invited to follow the authentication procedure set up to this end. The payment shall otherwise be canceled and the Purchaser may not receive the products ordered with no liability on our behalf.

Once the payment of an order has been made, a printable and recordable summary of your order will be displayed and will specifically mention the order references.

When ordering, it is your responsibility to ensure that all information submitted to Zoefull is accurate. You may not be able to make changes after you place an order, and, if accepted, any changes after you place an order may significantly delay shipping of your order.

 

Subscriptions

Monthly subscriptions automatically renew until you cancel them and all amounts (including shipping if applicable) are payable and charged. They can be canceled at any time prior to your bank card being charged for the next subscription payment through your account. If you are facing difficulties, please contact joycenter@zoefull.com

Monthly subscriptions are charged at the beginning of the subscription and every 28-30 days thereafter with the same payment method used during the first transaction. You can update or change your billing information through your account page at any time before the bank card is charged. You must cancel your subscription before it renews if you want to avoid the billing of fees for the next subscription period. You will not receive a refund for the fees you already paid for your current subscription period and you will continue to receive products ordered until the end of your current subscription period.

Zoefull reserves the right to modify and increase the shipping charges at any time if there is an increase in shipping prices beyond our control. 

 

If the card is declined:

If the subscription charge has been declined, you will receive an error email. You must check with your bank and make sure there are enough funds and that the details are correct for the payment to be made. If the payment is not made, the products will not be sent out to you.

You are obligated to provide current, complete, and accurate information for your billing account and you are responsible for promptly updating all banking information.

 

Order confirmation by Us

The order shall only be considered final and fixed once it is confirmed to you by Us. 

We reserve the right to reject any order or delivery if there is a dispute with you, particularly following your non-compliance with the obligations provided in these Terms, in particular concerning any default in the payment of the order price, likely to lead to suspension of access to our website, or termination of your Client Account, without prejudice to any damages we may seek.

Following payment of the order, our confirmation will be made as soon as possible by e-mail.

This order confirmation e-mail sent by us shall include the following information:

• The order number or repeat subscription number or ID;
• Summary of the order (description of product(s) ordered, quantity, price);
• Total order amount, inclusive of all taxes;
• Postal charges;

 

Confirmation of payment:

The terms and conditions for the use of the right to withdraw, 

The terms related to the delivery of the products ordered (expected delivery date – thirty (30) days maximum as of confirmation of the order).

 

Availability of Products

The products distributed online on the website are those available in stock on the day the website is viewed by the Purchaser.

 

Cancellation of an order

We may accept a cancellation of an order as long as it has not yet been processed and by contacting us at joycenter@zoefull.com or via our other communication channels and receiving a reply from us approving and confirming the cancellation of the order. 

Once the payment is confirmed, the payment is considered finalized and will apply strictly to our Return policy which does not accept any exchange and returns as provided in Section 8 herein above. 

 

SECTION 13 - DELIVERY & RECEIPT OF ORDER

We maintain ownership of the products ordered until full payment is made of the order price, including postal charges, if owed and this is a material term of this Agreement.

Delivery to the Purchaser:

The product(s) shall be delivered to the postal address provided by the Purchaser when making his or her order and which will be mentioned on the delivery slip.

Delivery shall be made according to the delivery method selected by the Purchaser when making his or her order and depending on the country of delivery and the rate proposed by the relevant carrier.

The Purchaser shall be informed at the time of confirmation of his or her order of the delivery rate proposed by the carrier and prior to the finalization of payment.

As delivery is provided by third party service providers, the Purchaser is informed that we cannot in any way be held liable if non-performance or poor performance of this obligation is imputable to the Purchaser or the unforeseeable or insurmountable action of a third party to the contract or in a case of force majeure.

 

Time periods for the delivery of Products

We try to ensure prompt delivery of your orders, but it may take up to 14 working days from the date of sending you the tracking number until delivery by the carrier.

Any delay in delivery must be reported by the Purchaser as soon as possible to us which will carry out an inquiry with the carriers concerned.

 

Receipt of Products by the Purchaser

Each delivery is considered to be completed once the products are made available to the Purchaser by the carrier, confirmed by the monitoring system used by the carrier.

It is up to the Purchaser to check immediately upon receipt of the product that the dispatched products are compliant and complete.

SECTION 12 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. 

We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 14 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 15 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 16 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. For more information please review our Privacy Policy.

SECTION 17 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 18 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 19 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY AND FORCE MAJEURE

We do not guarantee, represent or warrant that your use of our site or Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all Products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

All products and services purchased through the site are subject only to any applicable warranties of their respective manufacturers if any and to the fullest extent permissible by applicable law, we disclaim all warranties of any kind, whether express or implied, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose with respect to the products and services listed or purchased on the site.

To the maximum extent permitted by applicable law, in no event shall we be liable for any damages of any kind arising out of, in connection with or relating to the use of or inability to use the site, including any liability as a publisher of information, reseller of any products or services, for any defective products, for any incorrect information or inaccurate information, for any unauthorized access to or disclosure of your transmissions or data, for statements or conduct of any third party on the site or for any other matter relating to the site or any third party website. this is a comprehensive limitation of liability that applies to all damages of any kind, including any direct, indirect, incidental, special or consequential damages (including damages for loss of business, loss of profits, loss of goodwill, loss of use, loss of data, cost of procuring substitute goods, services or information, litigation or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if we are advised of the possibility of such damages. The limitations of liability set forth herein are fundamental elements of the basis of the arrangement between us and you. the products, information and services offered on and through the site would not be provided without such limitations. notwithstanding the foregoing, the sole and entire maximum liability by us for any reason, and your sole and exclusive remedy for any cause or claim whatsoever, shall be limited to the amount paid by you for any product, information or service purchased by you from us on the site. 

Because some States and/or jurisdictions do not allow the disclaimer of certain warranties or the limitation or exclusion of liability for certain types of damages, accordingly, some of the above disclaimers and limitations may not apply to you. if you are dissatisfied with any portion of the site or the product or services, or with any of the terms of use contained in this agreement, your sole and exclusive remedy is to discontinue using the site or the product or services and request and receive a refund in accordance with the refund policy

In no case shall Zoefull, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. 

Without prejudice to the provisions of the previous paragraphs, our liability under the terms, may not exceed an amount equal to the amounts paid or payable at the time of the transaction at the origin of this liability, regardless of the cause or form of the action concerned.

Force Majeure

Any event beyond our control and against which it cannot reasonably protect itself constitutes a case of force majeure and to this end the obligations of the parties are suspended. Such events include, without this list being exhaustive: floods, fire, storms, lack of raw materials, transport strikes, total or partial strike, lock out, technical breakdown (EDF, ERDF, telecommunications operators, internet access providers or hosts, registrars, etc.), a stoppage in the supply of energy (such as electricity), a fault in the electronic communication network that we depend on and/or networks that substitute it.

We cannot be held liable, or considered as having breached our obligations provided in these terms, or any non-performance linked to a case of force majeure such as is defined by applicable law and case law.

 

SECTION 20 – HEALTH DISCLAIMER 

The products and the claims made about specific products on or through the site have not been evaluated by the United States Food and Drug Administration and are not intended to diagnose, treat, cure or prevent disease. The information (including, without limitation, advice and recommendations) on the website is not intended as medical or healthcare advice, or to be used for medical diagnosis or treatment, for any individual problem. It is also not intended as a substitute for professional advice and services from a qualified healthcare practitioner familiar with your unique facts. The information provided on this site is for informational purposes only. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. Always seek the advice of your doctor or another qualified healthcare practitioner regarding any medical condition before starting any new treatment. We suggest consulting your healthcare practitioner before using any Zoefull supplements. 

SECTION 21 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Zoefull and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 22 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 23 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 24 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 25 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed exclusively by and construed in accordance with the laws of Cyprus.

We shall have the sole right to sue the Purchaser in Cyprus Courts or any other court having jurisdiction.

SECTION 26 - THIRD PARTY RIGHTS AND ASSIGNMENT

A person who is not a party to this Agreement has no right to enforce any term of this Agreement. 

The rights and obligations of this Agreement may not be assigned or delegated by you without our prior written consent.

SECTION 27 – PERSONAL USE

The products available on the site, and any samples thereof we may provide to you, are for personal use only. You may not sell or resell any of the products or samples thereof that you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products to be provided to you that we believe, in our sole discretion, may result in the violation of these Terms.

SECTION 28 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 29 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at admin@zoefull.com

SECTION 30 - SMS

SMS Terms By enrolling in or using our SMS service, you agree to these SMS Terms. We may change or discontinue the service or its features at any time without notice. Continued use after any change to these SMS Terms means you accept them. By opting in, you agree to receive recurring SMS/text messages from or on behalf of ZOEFULL LTD at the number you provided. Messages may be sent using an automatic dialing system or other automated technology and are powered by Recharge, Inc. Messages may include transactional (e.g., order updates, account alerts) and promotional content (e.g., special offers, product launches, cart reminders). Your consent is not required to make a purchase. Participation is voluntary. Message frequency may vary. Standard message and data rates may apply; check with your carrier for details. To opt out, reply “STOP” to any message. For help, contact us at hello@zoefull.com. ZOEFULL LTD is not responsible for delayed or undelivered messages. Carriers are not liable for message delays or failures. If your mobile number changes, you must re-enroll to continue receiving messages. If your number is on a Do Not Call registry, your consent still allows us to message you, as permitted by law. For details on how we collect, use, and protect your data, see our [Privacy Policy](https://zoefull.com/policies/privacy-policy).